Sharon Ruff, our newest team member at MPI, comes on board with a wealth of experience and expertise. Her role as a Quality Inspection and Engineering Support Specialist is pivotal to our commitment to delivering top-notch products and services.

Let’s delve deeper into Sharon’s responsibilities, which are instrumental in ensuring that MPI continues to excel in quality control and engineering support.

Quality Inspection

Sharon’s foremost responsibility is the meticulous quality inspection of inbound finished goods. This involves a thorough examination of products to guarantee that they meet our stringent quality standards. Her expert eye for detail ensures that only products of the highest quality make it to our customers.

To keep a precise record of these inspections, Sharon diligently records daily inspection data in our Business Edge ERP system. In cases where this system is not used, she will create a layout to maintain data integrity and accessibility.

Weekly Reporting

Sharon is tasked with generating and distributing the weekly Quality/RMA report. This report is essential in providing a snapshot of our quality performance and any returns or RMAs (Return Merchandise Authorizations). It enables us to identify trends and make data-driven decisions to continually enhance our products.

Efficient Nonconformance Management

A critical aspect of Sharon’s role is maintaining complaint and nonconformance processing through records and tracking systems. She not only identifies issues but also delves into root-cause analysis to understand the underlying problems. Her role also includes implementing corrective actions to prevent these issues from recurring. This systematic approach ensures that we continuously improve our processes and products.


Sharon Ruff’s multifaceted responsibilities as a Quality Inspection and Engineering Support Specialist underscore her pivotal role in ensuring MPI’s commitment to quality, excellence, and continuous improvement. Her attention to detail, data-driven approach, and dedication to her role make her an invaluable asset to our team. With Sharon on board, MPI is poised for even greater success in the realms of quality control and engineering support.

Daniel Szwed

Resourceful and innovative Marketing Pro, with 20+ years of progressive experience in the marketing and creative technology industry. Responsible for digital and traditional marketing efforts that promotes brand awareness, increases engagement, and drives revenue.