At Mechanical Power, Our Employees and Customers are Family - At Mechanical Power, Our Employees and Customers are Family

Mechanical Power is a family owned company and over our 40 years in business, we have never lost sight of that.  Family is at the heart of everything we do when it comes to our employees and our customers.  When an individual comes to work for our company, or when a business decides to work with us to handle their global product sourcing needs, they become part of our family.  Our company has grown a lot over our 40 years in business and we have developed professional relationships all over the globe.  Yet, we are still a family owned company and we work together to resolve any issues with our customers and ensure that their needs are met.

At Mechanical Power, we understand that our clients depend on us to handle their global sourcing needs for their businesses to be successful.  Our sales team always takes the time to understand the global product sourcing needs of our clients so we can deliver the exact parts you need right when they are needed.  The concerns of our clients become our concerns because as members of our family, we want to ensure that everything is working well with our clients.  When a client calls us with a problem, we have all hands on deck ready to resolve the issue and provide our client with a cost-effective solution.

Watch the video below to learn more about what family means to us in terms of our employees and our clients.  You can watch more videos from Mechanical Power by visiting our YouTube channel.

There are many ways that our staff at Mechanical Power is ready to serve our clients and save them time and money on their global product sourcing needs.  Right from the beginning, we make sure we have an understanding of your global product sourcing needs, including the parts you need for your specific application, logistic management and coordination, just in time deliveries, inventory management, and kitting services.  We will go above and beyond to find the exact parts and components you need for your specific application from manufacturers all over the world and our engineering and design department can come up with effective solutions for specialized applications.

Our goal is to handle every aspect of your global product sourcing needs and save you time and money in the process so your company can focus on other more pressing aspects of your business.  Any time there is an issue with a part or a delivery, call our team right away.  We will rally the troops and work to resolve the issue to ensure that you get the right parts when you need them.

We go above and beyond to help our clients with the following services:

  • Direct Factory Relationships: The professional relationships that we have built with factories all over the world allow us to easily find the parts and components you need. We will work with multiple manufacturers to get more than one part for a specific application, saving your company the time and the hassle.
  • Logistics Management: The logistical coordination can become a nightmare if your parts are being delivered from around the globe. We can help manage the logistics of your parts and save you money by consolidating deliveries whenever possible.
  • Just in Time Deliveries: We know it is important to get your parts right when you need them. Our just in time delivery system will ensure that your parts arrive at the right time so you won’t have to hold up your activities.
  • Inventory Management: Mechanical Power can not only help ensure that you have the inventory you need on hand, but also cut down on unnecessary inventory. This will save your company money and free up space in your warehouse.
  • Kitting Services: Sometimes a certain application may require multiple parts that need to be assembled. We provide kitting services in which we will put parts from different manufacturers for the same application together in a kit before delivery.  That way you will receive all of the parts for the specific application in one package ready for assembly.
  • Above and Beyond Customer Service: Whether you need help tracking down a lost package, modifying a part to better suit your application, or sourcing parts from multiple manufacturers, our team will go above and beyond to ensure your needs are met. Check out our client success stories for specific examples of how we have gone above and beyond for our customers.

Mechanical Power is a family that includes our employees and our clients.  We will always work with your best interests at heart to ultimately save your company time and money when it comes to your global product sourcing needs.  Contact Mechanical Power if there is an issue our dedicated team can resolve, or if you would like us to simplify the global product sourcing needs for your business.

Visit Mechanical Power’s YouTube Channel to watch our other videos and learn more about how we keep global sourcing simplified.



Tags: customers

Douglas Zwiener

CEO Contact Us I have had the privilege of working with the professionals at Mechanical Power for over 7 years. My responsibility is to set direction/vision and assemble the best possible team to execute the plan and provide the best possible customer experience. I am proud of the current team that will provide great customer service for years to come.